A stalled data platform, re-energized to 17,000 users
- Challenge
- A federal logistics enterprise’s move off a legacy analytics environment had stalled — expectations outran delivery, and stakeholder trust was slipping.
- Approach
- Rather than push from the top, Shannon spent 60 days listening to analysts, the program office, and functional data owners — then reset targets with the teams and handed program-update ownership to the people closest to the mission.
- Result
- The community re-invested and the teams delivered: 17,000+ users, 270+ dashboards, 165 data sets, and two enterprise awards for highest usage and fastest growth.